Return and Refund Policy

🌟 Return Policy

We understand that sometimes a product may not meet your expectations, and we’re here to assist you with a smooth return process.

• Returns are accepted within 7 days of receiving the Items.
• Products can be returned for a refund to the original payment method, provided they are received in good condition without visible damage.
• Returned items should include identifying information and must be sent back in their original packaging.
• Please note that shipping costs are non‑refundable, unless the item you received was incorrect.
• Customers are responsible for the return shipping cost.
• To initiate a return, kindly email us at contactus@iconicmarketplace.com, and our team will guide you through the process.

💳 Refund Policy

We aim to make refunds as prompt and straightforward as possible.

• Once an order is cancelled or a return is completed, your refund will be issued to the original payment method.
• Refunds are typically processed within 1–2 business days after we receive your returned product.
• After processing, please allow 2–4 business days for PayPal refunds and 2–5 business days for other payment methods.
• You will receive an email notification once your refund has been issued.
• If your order has not yet begun processing for shipment, it can be cancelled and refunded immediately.